It is not a surprise to see typical BPM project roles visit and use BPM Exchange:
- Business Process Analyst: at the heart of the BPM initiative, the BPA deals with tactical aspects of BPM projects, including discovering, documenting, communicating and validating business process-related knowledge through modeling, simulation and deep analysis of AS-IS and TO-BE processes. The BPA may also feed key performance indicators (KPI), relating them to process activities and events.
- Process Architect: looks at the various processes in the organization and assembles architectures for process as well as a business rules. He or she works to resolve the inevitable differences that crop up between the business process analysts and business units. Typical responsibilities involve documenting the inter-relationships between processes and crafting a hierarchy of business processes, functional processes, subprocesses and process components.
- Process Knowledge Manager: he or she frequently collects best practices, maintains the business rules repository, crafts process standards and maintains a database of consultants (internal and external) for specific projects.
- Change Management Coordinator: frequently, this person is a trainer and inherits the responsibility of instituting change early in the BPM project by creating the courseware and workshops that will help people learn how to “do” BPM. As a particular process is identified, this person customizes the training around it.
- BPM Expert Consultant: he or she helps to get projects off the ground by hosting discovery sessions with process participants, and assisting with communication challenges across functional areas of the organization. It may be an internal or external person. The role is to help the process owner understand what value they’ll get out of the process.
- Business Analyst: this role, which has typically resided in the IT organization, still exists and still reports into IT. This is the person who collects process requirements and interprets those for the tech people. But whereas the BPA has an intense focus on the customer (the line of business process owner), the BA has little focus in that direction. His or her job is to represent the IT perspective in process discussions.
So, if your role fits one or several of these roles, then BPM Exchange will help you clear some of the difficulties realted to process discovery and modeling, especially when the ultimate goal is a process implementation solution using a BPMS.
